Arrival
- Monitor flight status and notify client(s) of flight timeliness or updates, -Coordinate pick up location of the passenger with the driver, -Concierge will greet client(s) outside of customs/immigration in the arrivals hall. Due to security reasons, no one besides Airline staff is allowed in the secured areas of the arrival hall, -Assistance with luggage that has been pre-collected by client(s) prior to exiting customs (baggage claim area is located inside of customs, so we cannot assist with luggage collection), -Continuous contact with family, friend, or travel agent with updated travel details, -Escort client to selected transportation service