Cuba visa applications now start at consular.cu, with a reply in 72 business hours

Travellers who need a visa to enter Cuba can now begin their application through consular.cu, the Portal of Consular Services of the Republic of Cuba, which has been available since 5 November 2026. The portal links to the country's digital visa system, where users can also check the status and validity of an existing document.

The move replaces the address previously used for the eVisaCuba system. The wider portal covers several consular services, but the travel document itself remains a digital visa — the address change does not mean the format is being withdrawn.

Key facts

• New starting point: consular.cu, live since 5 November 2026
• Application route: click "Solicita tu visa digital ahora", which opens tramites.consular.cu
• Requirements: a passport valid for the length of the stay in Cuba and an email address to receive the visa code
• Response time: within the next 72 business hours
• Categories listed: tourism, family and business exploration

How does the application process work?

From the portal, the traveller selects the option to request a digital visa, which leads to tramites.consular.cu. Two separate procedures are offered there: submitting a new application and verifying a visa that has already been processed.

According to a review by the specialist outlet VisasNews, the applicant must verify their email, choose the country and consular representation, fill in their details and upload an image of the passport. Fees and payment instructions appear according to the consular office selected, so those conditions should be checked before paying.

The verification tool lets holders confirm the status and validity of a visa that has already been issued. Applicants should allow for the stated 72 business hours for a response when planning their departure.

Who needs to take extra steps?

Travellers arriving in Cuba by sea are given a specific instruction: they must contact the consular office. The source does not detail the procedure for these arrivals beyond that contact.

What else does the portal cover?

Cuba's Ministry of Foreign Affairs describes the platform as the Portal of Consular Services of the Republic of Cuba. It gathers information on passports, legalisations, documents and other procedures, as well as contacts and opening hours for consulates.

Looking up a service does not necessarily mean every step can be completed online. The Ministry's manual distinguishes between informational sections and procedures that have digital access, so travellers should check what their own consulate offers.

What this means for travellers

Anyone applying for a Cuban visa should now start from consular.cu rather than the earlier eVisaCuba address. Before paying, applicants should review the fees shown for their chosen consular office, ensure their passport covers the full stay, and allow at least the stated 72 business hours for a reply before travel.

The new address follows the interruption announced during the replacement of Evisa1 by Evisa2. That notice promised expanded features and additional categories but did not specify which ones; the source gives no date for further changes.