FijiPassports Fiji passport collection dates may shift as printing backlog clears
Fiji's Department of Immigration says passport printing is back to normal after a system outage, but collection dates may still change while delayed applications are cleared. Online appointment slots are filling fast.
Passport applicants in Fiji may find their collection dates changed even though passport printing has returned to normal operations, the Ministry confirmed. Printing, collection and enrolment services resumed today after a recent disruption to printing services left a backlog of applications.
Key facts
- Passport printing has returned to normal operations, the Ministry said.
- Collection and enrolment services resumed today.
- Collection dates may still be adjusted while delayed applications are processed.
- Online appointment slots are filling up quickly because of high demand.
- Applicants without an online appointment can apply as walk-ins at their nearest Immigration office.
What is happening with passport services?
A recent disruption to printing services created a backlog of passport applications in Fiji. The Ministry said passport printing is now running normally again, and that collection and enrolment services resumed today.
Outstanding applications delayed during the system outage are still being processed, and the Ministry said it is working to normalize all services. Because of that, applicants may see their collection dates adjusted.
Who is affected?
Anyone applying for a new passport or a renewal in Fiji is affected. The Ministry said high demand for both is putting added pressure on the appointment system, with online slots filling up quickly.
What if I cannot get an online appointment?
Applicants who cannot secure an appointment through the online portal are advised to visit their nearest Immigration office and apply as walk-ins. Walk-in applicants receive a ticket number on arrival and are served in order as slots open up.
The Ministry has urged applicants to prepare all required documents before coming, warning that waiting times may be longer than usual because of the high volume of visitors.
What this means for travellers
Travellers collecting a passport in Fiji should be prepared for their collection date to change while delayed applications are worked through. Those needing a new passport or renewal should expect competition for online appointments and longer waits at Immigration offices, and should have all required documents ready before attending.
The Ministry has not said how many applications were delayed or how long it expects the backlog to take to clear.