US Citizens in Morocco Can Book Passport, Notary Help in Four Cities

The American Citizens Services (ACS) unit of the U.S. Consulate General in Casablanca is taking passport and notarial services on the road to U.S. citizens living in or visiting Morocco. In an announcement dated 20 October 2026, the mission said outreach events are planned in Marrakech, Laayoune, Ouarzazate and Oujda.

Key facts

• Cities covered: Marrakech, Laayoune, Ouarzazate and Oujda
• Who it serves: U.S. citizens needing passport or notarial services
• Event dates: not published — the confirmed date and location are sent in the appointment reply
• How to book: email [email protected] with a city-specific subject line
• Payment: fees are paid online through Pay.gov before the appointment

What services are being offered?

The outreach covers passport services and notarial services. Passport applications handled at the events fall into two payment categories: the DS-11 form covers a first adult passport, replacement of a lost or stolen passport and passports for minors, while the DS-82 form covers adult passport renewal.

Notarial services are also available, but the payment process differs from passport applications — details are set out below.

When and where are the events?

No specific event dates or venue addresses have been published. The mission says only that an appointment confirmation email will include the date and the event location. The four host cities are Marrakech, Laayoune, Ouarzazate and Oujda.

How do I book an appointment?

Applicants should email [email protected] with the subject line [City Name]- Appointment Request. The message must give the full name of each applicant, the full name of anyone accompanying them, and the type of service required — passport or notary.

The mission will then reply with an email confirming the appointment and stating the date and event location.

What documents and payment do I need?

Required documents are listed on the U.S. passport web page of the Embassy and Consulate in Morocco. The mission states that incomplete applications cannot be accepted.

For passport services, fees must be paid online through Pay.gov before the appointment, and applicants must bring a printed copy of the receipt. For notarial services, payment is made through Pay.gov during the appointment, and the payment receipt must then be sent to [email protected].

What this means for travellers

U.S. citizens in Morocco who need to renew a passport, apply for a first adult passport, replace a lost or stolen passport, obtain a child's passport or use notarial services can do so in one of the four cities instead of travelling to Casablanca. They should request a slot by email first, check the document list before attending, pay online in advance for passport services and bring the printed receipt, since applications without all required paperwork will be turned away.

Where to get more information

U.S. citizens in Morocco seeking more information can contact the U.S. Embassy in Rabat on 0537-63-72-00 or the U.S. Consulate General in Casablanca on 0522-64-20-00. The U.S. Department of State's Consular Affairs line is reachable on 1-888-407-4747 or 1-202-501-4444.

The mission also encourages U.S. citizens to enrol in the Safe Traveler Enrollment Program (STEP) to receive security updates. No further outreach cities or dates have been announced.